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 Let Us Learn How to Service Cell Phone Batteries

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PostSubject: Let Us Learn How to Service Cell Phone Batteries   Sun Sep 18, 2011 5:46 pm

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With the go on to lithium-ion, fewer cell phone batteries fail within the warranty period than by using nickel-based chemistries. Lithium-ion will be less temperamental and really needs less customer preparation when compared with nickel. Yet, the number of returned batteries remains comparatively high. 聽A North North american cellular provider with concerning 12 million subscribers gets roughly 70, 000 warranty returns each month. Out of these came back handsets, 50% have foot orthotics failures; 30% are capabilities related issues; 15% acquire battery or charger affiliated problems; and 5% contain miscellaneous faults.
There are many factors behind the battery failures. The battery may well not have been properly recharged before use. Perhaps the packs remained in the shelf too long or the charger isn't really functioning correctly. Lack of battery understanding are often to blame. The a fact reason may never become known. 聽To satisfy the individual and honor warranty commitments, the stores provide a better battery, no questions required. Competition makes it tough you need to do otherwise. The faulty batteries are then returned for the manufacturer for replacement. 聽Phone manufacturers know that 80-90% of the particular returned batteries have either no gripe or can easily be restored accompanied by a battery analyzer. The remaining 10-20% is often revived by reactivating the safety circuit by using a boot program and by way of charge/discharge cycles. Only half the normal commission of batteries returned below warranty exhibit non-correctable errors. 聽Not all batteries and handsets introduced for service fail thanks to manufacturer's defects. Some batteries get damaged as a result of dropping and other bodily abuse. A Service Manager to a leading cell-phone manufacturer hinted that coffee submersion may be a common cause of failing. The acid in the particular coffee manages to rust the electrical conductors with the handset and the battery pack. Coffee submersion occurs after the user accidentally mistakes the walk with the charger or perhaps cradle. To reduce typically the flow of warranty items, some manufacturers began payment $35US for no-fault results. With the added selling price, the dealers had certainly no other option than to carry on accepting and replacing earnings from fickle customers. Warehouses started to fill with dead item; and in 1997 a crucial mass was reached. The expense of exchange, lost time by just retail staff, shipping, warehousing and paying a subsidy to get a replacement phone became a new multi-million dollar problem.
Refurbishing, a cost-effective exercise聽
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In order to salvage returned batteries, some cellular phone manufacturers segregate battery packs depending on purchase date. Packs returned inside thirty-day warranty period tend to be marked type 'B'. The batteries are then consolidated and delivered to a regional service center where they are really serviced. Batteries that really are clean, (have no coffee residue) and additionally regain a capacity of 80% or higher, are relabeled and sold with a discount price. The refurbishing program reclaims over 90% with the returned batteries. 聽On the strength of the success, some battery-refurbishing houses find extended the service to add batteries that are as many as one year old. Mending these older packs assure a 40-70% restoration charge. Managers have indicated who effectively run battery refurbishing centers find a way to generate a profit. Equally importantly could be the environmental benefit in restoring and not disposing of a nokia聽battery. 聽
Storefront battery power service聽
Servicing a batteries at point-of-sale is now a viable alternative in order to sending the pack to make sure you central service centers. Together with storefront service, the pack goes no further than to the store that sold your handmade jewelry. The batteries are investigated, repackaged, and made ready for your next customer with any battery problem. This eliminates courier cost and relieves the warranty obligation from the manufacturers. 聽
Modern battery analyzers are equipped with rapid-test programs that measure the battery state-of-health in several minutes. Some analyzers (Cadex) suggest to a boost program to waken seemingly dead batteries because regular chargers can't recharge these packs. The service takes only some minutes. 聽How does a battery drift off? A lithium-ion may win dysfunctional if discharged also deeply without applying your recharge after use. The particular boost program applies some gentle charge current to be able to reactivate the battery's wellbeing circuit. A fast-charge ensues. To demonstrate the usefulness of boost, 27 of 92 delivered lithium-ion batteries were permanently restored with all the boost function of the battery analyzer (Cadex C7400) within the Cadex test laboratory. In case a pack requires a full service of priming as well as reconditioning, the customer is asked to return later. Alternatively, a refurbished battery can be given as a replacement. Only batteries with mechanical defects or individuals with non-correctable electrical problems require replacement. 聽Connecting the battery to the analyzer is a major challenge for client service staff. Setting the correct battery parameters and business program is another difficulty. If a store handles a smallish number of phones or perhaps if trained staff isn't really available, custom battery adapters will be the answer. Custom adapters are manufactured for a specific battery type as well as easy insertion of the actual battery. A wrong connection is simply not possible. Because of the actual firm contact provided in between battery and analyzer, the custom adapters produce one of the most accurate readings, especially at rapid-testing. (Cadex offers the SnapLock customizable adapters that automatically configure the analyzer with the correct setting. )聽Service technicians dealing with a variety of batteries may prefer any universal battery adapter. This requires programming the battery analyzer with the correct battery chemistry, voltage and also milliampere rating. Once establish, these parameters can end up being stored in those adapters well suited for a memory chip. (The Cadex adapters last to 10 battery arrangement codes. If more storage is necessary, a PC with BatteryShop鈩? software will probably be required. With a SYSTEM, the user can plan the analyzer by clicking the mouse in the selected battery. )
Exactly why was storefront service not likely done earlier? 聽
Point-of-sale program has only become likely with modern, easy-to-use battery power analyzers. Older units were made for trained technicians and designers. The programs consisted of cycling to the 'memory' on nickel-based electric batteries. Lithium-ion no longer is prone to memory and cycling features little effect in bettering this battery chemistry. 聽Today, customers want fast service and so are not prepared to anticipate long service procedures. Neither can the equipment be tangled up for any period of time. One of the key options that come with the modern battery analyzer is the cabability to assess the battery fast and apply the necessary repairs in minutes as opposed to hours. Offering HTC聽battery test system at storefronts improves customer care and enhances overall customer happiness. Organizations using modern variety analyzers have reported sharp reductions in service related expenses. Manufacturers support storefront service and sometimes furnish the participating retailers with battery analyzers of preference. This trend is improving. With camera phones and increasing usage of data transmissions, the battery is now a critical part during the overall performance of a mobile phone. <! --INFOLINKS_OFF-->.
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